2415 E. Empire Street
Cortez, CO 81321
(970) 565-8635

FAQ

With over 30 years of experience designing and installing tile and natural stone surfaces, our team of experts at Timberline Tile has come across a wide variety of Frequently Asked Questions brought to us by our customers and contractors. Here you will find the answers to some common questions regarding the care and installation of your tile or surface product. If you do not find the answer to your question on this page, we invite you to call our showroom at (970) 565-8635.

What do I use to clean my tile floor or surface?

It may sound too simple to be true, but we recommend a vinegar and water solution to best clean your tile. The proper ratio for this solution is approximately 1 cup of vinegar to 1 gallon of water. It can then be sprayed or sponged onto the surface and scrubbed clean with a soft to medium bristled brush. For cleaning grout, a toothbrush works best.

Does sealing my grout make it stain proof?

Unfortunately, NO. Sealing your grout makes it stain resistant, but not stain proof. When cleaning grout, we recommend changing your water or vinegar/water solution regularly since dirty water can darken and stain your grout.

How often should I re-seal my granite counter tops and surfaces?

It is recommended that you re-seal granite counter tops and surfaces every two years. We can provide you with recommendations on what sealer products to purchase in order to best preserve your granite surfaces.

Is porcelain tile better than ceramic tile?

In our opinion, YES. The body and glazed finish of porcelain tile is harder and less porous than ceramic products, making porcelain a more durable choice.

Do I need an underlayment to go over my wood subfloor prior to tiling?

YES. Without an underlayment you will not achieve a sufficient bond between your subfloor and tile. A superior underlayment product that we highly recommend is Strata Mat, manufactured by Laticrete.

How do I prepare my substrate for tiling?

Wooden floors should have a tile backer board or underlayment applied to their surface before installing tile. Concrete floors should be thoroughly scraped clean from dirt and debris. Pre-existing tiles or other glued on flooring material wil need to be completely removed down to the clean concrete level.

Are all of the products listed on your website in stock?

Unfortunately, no. But we do have an extensive selection of samples that can be borrowed to see if they will fit your vision for your project. Our showroom can also help you narrow down the options you would like to explore.

Do you work with DIYers?

We love to help people tackling DIY projects and are always happy to answer questions and assist you with your plans by showing you the available options in our showroom.

Is quartz better than granite?

Advantages of choosing quartz are the lower maintenance needs and higher stain resistance. Granite is often chosen for its natural beauty and superior heat resistance. To say one is better than the other probably comes down to personal preference.

Benefits of Choosing Timberline Tile

  • 30 years in business with over 40 years of experience in the industry
  • A solid reputation for quality among our customers, contractors and vendors
  • Specializing in granite countertops and surfaces
  • Southwest Colorado and the Four Corners region’s most extensive showroom inventory of porcelain, ceramic and natural-stone tile products as well as decorative accents and solid-surface granite and quartz
  • In-House design consultation, customization and fabrication as well as skilled installation technicians
  • Extensive selection of only the highest quality granite, travertine, marble, slate, and quartz